Refund Policy

Cancellation due to customer's convenience (before the product is shipped)

You can cancel your order within 30 minutes of placing it from your purchase history, regardless of the reason.
Please note that we do not accept cancellations due to customer convenience if more than 30 minutes have passed since the order was placed.
Please be aware of this in advance.

Refunds due to customer convenience

We do not accept refunds due to customer convenience.

Exchange at customer's convenience

We do not accept exchanges due to customer convenience.

Refunds due to product defects

We will refund you if the following conditions are met:

Supported conditions:
As a general rule, we will only respond to inquiries that are contacted by phone or email within the response period, regardless of whether the product has been used or not.

Available period:
If you contact us within 3 days of receiving the product

Refund amount:
Full price of the product

Return Shipping Fee:
Store burden

remarks:
Please let us know by phone or email that you would like a refund.

Exchange due to product defects

We do not accept exchanges due to defective products.

Cancellation, refund and exchange contact details

Phone number: 0362262588 Contact form:
"inquiryPlease contact the store via "."

Return address

Address: 1F, 4-14-7 Ginza, Chuo-ku, Tokyo 104-0061
Phone number: 03-6226-2588